Responding to reviews builds customer relationships
Monitoring online reviews and mentions is important, but businesses that take the time to respond to customers set themselves apart from the competition. Responses build trust, which translates into higher loyalty and increased sales.
Bad review? Our agents respond with an apology, explanation or incentive to win the customer back.
Positive review? We spread the word and share it across multiple social networks.
EZlocal Reputation Management shows you what people are saying about your business, improves your visibility in local search, and provides you with detailed progress reports.